• Gran Via
  • Fri, 22/Nov/2019 - Tue, 26/Nov/2019
  • 0 Adult(s)
  • 1 Room
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tripadvisor 4.0/5
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Very good! 4.1 /5

Traveler reviews of this hotel(12 Reviews)

Stay4.2/5Service3.6/5
Room Conditions4.3/5Price / Quality4.1/5
Cleanliness of the Rooms4.3/5Room Comfort4.4/5

  • Rating2.8 /5 I recommend it
    Mexico

    "RECIBES LO QUE PAGAS..BIEN UBICADO "

    Country: Mexico / Nights: 3 / Type of Travel: Family / Date: 4/4/2016

    The Good

    UBICACION

    What improvements could be made?

    ME TOCO VISITARLO CUANDO TENIAN QUE ATENDER UN CONGRESO O SEA LOS SERVICIOS COMO RESTAURANTE Y DISPONIBILIDAD DE HABITACIONES ESTABA SATURADO CREO NO ES CORRECTO EVALUARLOS ANTE ESTE TIPO DE CIRCUNSTANCIA. PUES SE SALIO UN POCO DE SU CONTROL.

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  • Rating4.8 /5
    Mexico

    Country: Mexico / Nights: 2 / Type of Travel: Others / Date: 9/24/2015

    The Good

    La atención fue bastante buena y la comodidad y estancia fueron de lo mejor

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  • Rating2.7 /5
    Mexico

    "las recepcionistas"

    Country: Mexico / Nights: 2 / Type of Travel: Family / Date: 4/26/2015

    What improvements could be made?

    La atención del personal de recepcion

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  • Rating4.5 /5 I recommend it
    Mexico

    "Hotel worth the money paid"

    Country: Mexico / Nights: 3 / Type of Travel: Family / Date: 4/19/2015

    The Good

    This was my first transaction with BestDay. The deal was quite cheap compared to the real price. Hence the stay was worth it. Apart from that, the hotel is located at a very good location, and all places are equidistant from here. The stay is comfortable and clean. The only thing is that the staff does not know English that good, hence sometimes it is a problem. Other than that, it is a good stay. Some receptionists are not that courteous hence you might be uncomfortable.

    What improvements could be made?

    The staff at the reception needs to be bit more cordial to the Foreign customers as we do not speak Spanish so fluently. Must show some patience towards the customers in this regard. Very important to be courteous and helpful. Because there were other hotels which is lesser expensive, but the staff is more cordial.

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  • Rating2.0 /5
    Mexico

    Country: Mexico / Nights: 4 / Type of Travel: Family / Date: 11/25/2013

    The Good

    pues la verdad no me gusto es el primer hotel que solicito plancha y me pide anticipo

    What improvements could be made?

    mejorar el servicio y atención al cliente por ejemplo: yo reserve para dos adultos pague adicionalmente por mi hijo que tiene 16 años y lleve a mi otro hijo de 10 años entonces cuantas toallas me deben dejar en la habitación 5 verdad pues me dejan 2 y eso era diario me quede 3 noches y todos los días tenia que hablar a recepción para pedir toallas, champoo, jabón y aparte llegamos en la noche y ya no podíamos abrir con la tarjeta no se por que pero había que bajar a recepción y para colmo no servía el elevador

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