The hotel allows cancellation up to 5 days before the check-in, after that period one night will be charged. In case of No-show the whole booking may be charged.
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United States & Canada - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm)
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United States - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm)
Hotel Note: Taxes are NOT included for foreigners or non-resident Colombians. According to C...
Taxes are NOT included for foreigners or non-resident Colombians. According to Colombian law, only those tourists who have a Permission to Stay and Permanence with stamps PIP-3, PIP-5, PIP-6 or PIP-10 or the Temporary visa valid TP-7, TP-11, or TP-12 are exempt from paying; Those who dont comply with this requirement must pay the tax directly at the hotel, therefore it is essential to present the Passport and the Immigration Certificate at the time of check-in.
The use of hotel’s services and facilities before check-in hours and after check-out, has an additional cost for adults and children from 6 years and older.
Minors (under 18 years old): If the reservation includes a minor accompanied by one of the parents, it must present a valid ID and birth certificate to prove the kinship. If the minor is not travelling with the parents, it will be required to present copies of the birth certificate, parents ID and a notarized minor travel consent form signed by both parents.
San Andres Island is tax exempt. However, some hotels charge a "hotel insurance" per day, per person, at check-out time.
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