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4.0/5 | Stay4.1/5 | Service4.2/5 |
| Room Conditions4.0/5 | Price / Quality3.8/5 |
| Cleanliness of the Rooms4.2/5 | Room Comfort4.0/5 |
Rating2.7 /5 
Oscar Guadalupe Country: Mexico / Nights: 1 / Type of Travel: Family / Date: 6/4/2019
la laberca
What improvements could be made?servicio de limpieza y servicio
Rating4.5 /5 I recommend it Miguel Country: Mexico / Nights: 1 / Type of Travel: Family / Date: 4/25/2019
la conexión con la naturaleza y su playa
What improvements could be made?variedad en los bufetes y un poco el servicio en las áreas comunes
Rating3.7 /5 I recommend it 
Eduardo Country: United States / Nights: 31 / Type of Travel: Couple / Date: 4/4/2019
Rating5.0 /5 I recommend it Julio Cesar Country: Mexico / Nights: 1 / Type of Travel: Couple / Date: 3/20/2019
Todo respecto al hotel muy bueno
What improvements could be made?Recomiendo mejorar un poco la comida del bufette, también tuvimos un un conveniente al llegar al hotel ya que no tenían ya acotaciones disponibles y nos mandaron al Catalonia Riviera maya, ambos hoteles muy buenos pero la playa de punta maroma no se compara con la de puerto aventura, si les recomendaría más atención a bestday respecto a estos casos ya que yo siento que es más responsabilidad de ellos que del hotel ya que por eso se contrato una agencia de viajes llegue aa Cancún a las 12:30 de la tarde y llegue Ami aviación hahasta las 5 pm prácticamente toda la tarde perdida y bien estresados. Si les recomendaría mejor esa parte de la atención con el cliente.
Rating4.7 /5 I recommend it James Country: United States / Nights: 1 / Type of Travel: Couple / Date: 10/26/2018
Beautiful scenery surrounded by tropical jungle. My wife and I had a very relaxing time. We were very close to the beach. The staff were very friendly and helpful. We will return.
What improvements could be made?We loved our room but the Air Conditioner should have been set a little cooler and the floor was always damp for some reason. Make sure you have pesos or euros because U.S. dollars are not accepted except for tip. You can exchange dollars for pesos at the hotel but at a very low exchange rate. Exchange your dollars for pesos before you get to the hotel.
There is an environmental tax, which will be charged per room, per night at the moment of check-in.
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