Rating2.3 /5

Pedro
"He estado en mejores hoteles, las habitaciones no "

Country: Mexico / Nights: 3 / Type of Travel: Family / Date: 7/11/2018

The Good
Las albercas
What improvements could be made?
Mejorar el menú en el restaurante y mejorar las habitaciones, los baños no son cómodos, están demasiado encerrados.

More details

Stay3.0/5 Service3.0/5
Room Conditions2.0/5 Price / Quality3.0/5
Cleanliness of the Rooms2.0/5 Room Comfort1.0/5
Rating5.0 /5 I recommend it

Marco Antonio
"Excelente ubicación"

Country: Mexico / Nights: 1 / Type of Travel: Family / Date: 6/11/2018

More details

Stay5.0/5 Service5.0/5
Room Conditions5.0/5 Price / Quality5.0/5
Cleanliness of the Rooms5.0/5 Room Comfort5.0/5
Rating5.0 /5 I recommend it

Claudia Leticia
"Buena ubicación"

Country: Mexico / Nights: 1 / Type of Travel: Family / Date: 6/11/2018

The Good
las albercas y la impresionante vista al mar desde el restaurante

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Stay5.0/5 Service5.0/5
Room Conditions5.0/5 Price / Quality5.0/5
Cleanliness of the Rooms5.0/5 Room Comfort5.0/5
Rating3.0 /5

Yessica Esmeralda
Country: Mexico / Nights: 3 / Type of Travel: Others / Date: 5/2/2018

More details

Stay3.0/5 Service4.0/5
Room Conditions3.0/5 Price / Quality3.0/5
Cleanliness of the Rooms3.0/5 Room Comfort2.0/5
Rating2.7 /5

Antonio
"No conocen el concepto de "servicio al client"

Country: Mexico / Nights: 2 / Type of Travel: Business / Date: 3/7/2018

The Good
Las áreas comunes, albercas, playa, precio.
What improvements could be made?
Educar y capacitar a sus empleados, son muy fríos, no saludan, no sonríen, no agradecen, así no quedan ganas de regresar, decepcionado.

More details

Stay1.0/5 Service2.0/5
Room Conditions2.0/5 Price / Quality3.0/5
Cleanliness of the Rooms4.0/5 Room Comfort4.0/5