Seven Reasons to Feel Safe Booking Your Trip with BestDay

José Miguel Almeyda

Seven Reasons to Feel Safe Booking Your Trip with BestDay

BestDay is the most trusted travel agency in Mexico and a pioneer in the use of online booking for trip planning. In 2013, it received more than one million reservations and was awarded the TripAdvisor Certificate of Excellence for the second year in a row. With over 30 years of experience, BestDay offers up to 18 months of interest free financing, making it an attractive option for booking your dream vacation without exceeding your budget.

Here are seven reasons to book with us and enjoy a worry-free trip:

1. We protect your personal information

BestDay is safeWe use Verisign Certificate SSL 3.0 to protect the information you send via your browser or grant over the phone to one of our travel consultants. That way, your personal information is automatically encrypted so that nobody has access to it. If you need more details, please read our Privacy Policy.


2. We avoid Internet fraud

BestDay avoid Internet fraudOur company cares about the security of online shoppers and we use technology to detect the misuse of credit and debit cards. Sometimes, we will need to request additional paperwork in order to avoid the inconveniences that can result from a possible fraud.


3. We have an international presence

Viajes al extranjero con BestDayIn addition to our website and reservation center, we also have more than 180 kiosks located in malls throughout the country. We also have offices in South America to gain a better understanding of the market and firsthand knowledge of the products we offer, putting reliable services for traveling abroad right at your fingertips.

4. We assist you from start to finish

Customer Service BestDayAt BestDay you have the opportunity to purchase travel packages, and we’re available to help you purchase flights, hotel accommodations, tours, transfers and car rental services. Our travel consultants will become your main support before, during and after your trip, so that you can enjoy an unforgettable vacation. Call 01 800 237 8329 and someone from Best Day Travel Customer Service will assist you.

5. We provide accurate information in real time

BestDay a trustworthy travel experience

Our travel agency honors the rate that appears on the website. Since the price of flights and hotel rooms can vary from time to time, we will notify you if there are any changes prior to processing the payment. That way, we offer you the opportunity to make your decision while taking into account more options if necessary.

In addition, we display the cancelation policy of each property and a note in the room information when it’s necessary for us to check availability. If there is an additional charge to be paid upon arrival, you will know because we will have included it in the hotel overview.

6. We detect duplicate charges

Book with BestDayWe know that sometimes even the best technology can fail and at BestDay we are prepared to check for errors, such as whether your credit or debit card was charged more than once. If so, we promise to return the money and leave only the charge for the original reservation.


7. We’ll notify you of any changes that are beyond our control

Packages in BestDayBestDay travel consultants are always looking out for your best interest and our goal is to ensure that you have a pleasant stay in your chosen destination. If, for reasons beyond our control, any of the services you purchased are affected, we will contact you and work with you to find a solution that suits your needs.


Don’t wait! We have the knowledge, prestige and technology to ensure that you have the most reliable travel experience. Thank you for your preference! 

Written by José Miguel Almeyda